I would like to welcome you to ARROW!
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I founded ARROW Continuing Healthcare Consultants after personally navigating the complex and frustrating NHS Continuing Healthcare process for both of my parents. Through this experience, I discovered just how intricate, time-consuming, and confusing the process can be—and how little awareness there is about NHS Continuing Healthcare.
Shockingly, many individuals and their families are paying for care when they could be eligible for full funding from the NHS. At ARROW, we are here to guide you through every stage of this challenging journey, including decision-making, reviews, and appeals. Whether you’re looking for initial advice and support to manage the process independently or prefer professional assistance at highly competitive rates, we’re here to help. At ARROW, we understand the complexities of the Continuing Healthcare process, the challenges and pitfalls people face, and the many reasons why individuals often miss out on the funding they are legally entitled to. We offer a comprehensive range of services to support you at any stage of the CHC application or appeal process Having the right guidance from ARROW could significantly impact the outcome of your case. Contact us today to discover how we can support you in securing the care you or your loved one deserves. Let ARROW walk this journey with you 
Dr Ros Setterfield (PhD in Law)
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Why ARROW?
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Comprehensive Range ARROW offer a comprehensive suite of consultancy and advocacy services to guide and support you through the NHS Continuing Healthcare application and appeals process Peace of Mind Most of our services are offered at a FIXED FEE, giving you complete transparency about costs right from the start. |
Flexible Services We offer the flexibility to commission our services individually or as a package, each one carefully tailored to meet the unique needs of our clients. Free advice and Support ARROW provide FREE advice and support to anyone looking to learn more about the NHS Continuing Healthcare process. |
Dr Ros Setterfield...is so skilled at getting to the heart of the matter, in order to plan and guide you in your application for CHC. I have absolutely no hesitation in recommending Dr Setterfield - she really does know what she is doing and is a truly safe and trustworthy pair of hands" |
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Continuity of Service At ARROW, we pride ourselves on providing continuity of service throughout what can be a long and stressful journey. You will always communicate directly with your dedicated consultant, ensuring consistency, peace of mind, and a trusted point of contact every step of the way. |
Knowledgeable Staff ARROW combines professional expertise and personal experience with NHS Continuing Healthcare. With backgrounds in law, healthcare, or social care, and enhanced DBS certificates, we also have firsthand experience caring for elderly relatives, giving us a deep understanding of the challenges and emotions you may be facing |
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Free Consultation ARROW offer a FREE telephone consultation to assess the patient’s needs and discuss next steps. If we believe success is unlikely, we’ll explain why and never take on work with low prospects, ensuring peace of mind. If circumstances change, feel free to contact us again for a reassessment. |
Transparent and Competitive Pricing After your free consultation, if you proceed with our support, ARROW will provide a competitive quote, either fixed or variable, based on the service you need. Most services are at a fixed fee, ensuring you know the full cost upfront, with no changes even if your case becomes more complex. |
We can guide you through this process
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Securing NHS Continuing Healthcare can feel complicated and overwhelming. The process can be tricky to navigate, especially when it comes to deciding whether a person’s needs are more health-related or social care-related. This distinction determines if the NHS (which is free at the point of use) or the local authority (which is means-tested) should fund the care.
Unfortunately, many people who are eligible for funding are either discouraged from applying or wrongly told they aren’t eligible when they try. At ARROW, we’re here to help guide you through the process. Whether you want some advice to go it alone or need full support along the way, we offer affordable, friendly assistance to make sure you get the care your loved one deserves. Contact us today to find out how we can help: |
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