Appeal Management Service
Who is this service for?
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This service is for individuals seeking to appeal a “not eligible for NHS Continuing Healthcare” decision. We will handle the entire appeal process on your behalf—from submitting an initial request for an informal discussion to representing your case before the Parliamentary and Health Service Ombudsman (PHSO) should you choose to take it that far. |
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To find out more about the CHC appeal process, click here:
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What we do ✅ Review the Decision – We analyse the DST and decision paperwork, identifying errors, inconsistencies, and missing evidence that could strengthen your appeal. ✅ Gather Key Evidence – We scrutinise health and care records to uncover crucial information that supports the need for 24-hour care. ✅ Manage the Appeal – We handle communications with the ICB, NHS England, and the Ombudsman, ensuring deadlines are met and your case is progressed efficiently. ✅ Prepare Written Representations – We submit detailed appeals, challenging incorrect information, highlighting missing evidence, and addressing procedural errors. ✅ Provide Advocacy & Ongoing Support – We guide you through each stage and, if needed, provide expert representation at appeal panels, ensuring your case is clearly presented. This is a variable fee service. Please contact us for more details: 
Why choose ARROW? 🎯 Tailored Support – We offer flexible assistance, from expert advice to full representation, ensuring you get exactly the help you need at each stage of your appeal. 🎯 Strategic Case Management – Our experts identify key arguments, challenge errors, and present compelling evidence to strengthen your case. 🎯 Transparent Pricing – You only pay for the level of support required, with costs based on the stage of your appeal and the extent of our involvement. 🎯 Expert Representation – If needed, we can advocate on your behalf at appeal panels, ensuring your case is presented clearly and persuasively. 🎯 Proven Success – With in-depth knowledge of CHC appeals, we maximise your chances of securing the right outcome. Please contact us to find out more about how we can help with your appeal: 
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