ARROW Free 30-minute Phone Call

Who is this service for?

This free, no-obligation telephone consultation is for anyone feeling unsure where to start with care funding, or whether NHS Continuing Healthcare (CHC) might apply to their situation. It’s a short, focused phone call designed to help you make sense of what’s happening and understand your options.

During the call, we’ll discuss the patient’s circumstances, clarify how CHC fits within wider health and social-care systems, and identify realistic next steps — whether that means exploring CHC further, seeking a social-care assessment, or considering other sources of support.

You can book a time for a call that suits you using our  “Book a Quick Chat” feature.

What we do

• Initial Assessment of CHC Potential

We’ll review key information about you or your loved one’s needs and outline whether there appear to be reasonable grounds for a CHC application.

• Clear, Usable, Practical Guidance

You’ll receive straightforward advice on the most appropriate next step — from self-referral through to professional representation.

• Information on ARROW's Services

If there are strong indicators that CHC may apply, we’ll explain how our ARROW CHC Eligibility Review can provide a detailed, evidence-based assessment, and outline the other support options available should you wish to proceed.
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• Signposting

Where CHC isn’t the right route, we’ll point you towards other appropriate services, such as social-care assessments or specialist financial advice.
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This is a FREE service. Please use our Book A Quick Chat feature or click on the button below for more contact details:

contact us

Why choose ARROW?

• Straightforward Advice ​ - Clear, practical guidance grounded in first-hand experience of the CHC system.

• Integrity  – We only take on cases where there’s a genuine prospect of success.

• No-Obligation Support – An open conversation to genuinely help you decide your next steps without pressure or commitment.

• Experienced Insight – Years of case work mean we can quickly recognise when CHC funding may apply.

💡 Why This Service Matters

Our free service provides a ffocused, practical starting point from which to discuss your situation and understand whether CHC may apply. It offers clear direction on next steps and strategies on how to move forward — whether through self-referral, further advice, or a full ARROW CHC Eligibility Review.

 Please contact us to arrange your free 30-minute telephone consultation:

contact us

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