Are you entitled to FREE
healthcare funding?

NHS Continuing Healthcare is a package of care, arranged and funded solely by the NHS, which is available to adults with significant, ongoing care needs, outside of hospital. 

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If you or your loved one require 24-hour care due to health needs and are either privately funding this care or contributing to a local authority care package, you may be eligible for FREE NHS Continuing Healthcare, which can cover the entire cost of care.

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NHS Continuing Healthcare is a complicated area of health policy, which is often difficult for the layperson to understand.The complexity of the application process has resulted in many eligible individuals wrongly being led to believe they should not apply for funding, or being found ineligible for funding, when they do!

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Many people choose to have professional support. ARROW Continuing Healthcare Consultants provide a suite of services, to navigate patients and their families  through the entire NHS Continuing Healthcare process!

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"Ros at ARROW is highly knowledgeable about navigating this healthcare system to support older relatives."
Lee C, Stoke Holy Cross, Norfolk

Here are some surprising facts that many people don't know about NHS Continuing Healthcare:
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• the cost of accommodation is included, if this is part of the overall need
• the cost of social care is included, if that is part of the overall need
• care can be provided in any setting, including at home
• care can even be provided by a friend or relative 
• NHS Continuing Healthcare is not means-tested
• eligibility does not rely on a diagnosis, but on the extent of the care needed to manage a person's health needs
• many people who could be eligible for funding have never even heard about it!

Discover your NHS Continuing Healthcare eligibility today!

free eligibility survey

At ARROW, we are passionate about helping individuals secure the Continuing Healthcare funding they are legally entitled to. We are dedicated to removing the stress of fighting for your loved one’s right to receive FREE healthcare on the NHS!
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Our commitment to helping people to secure CHC funding was featured in an article that appeared in the Eastern Daily Press.  Please click here to read it.

Aim for success in three steps with ARROW

1. Contact us to discuss your needs

ARROW offer a free no-obligation telephone consultation, in which we will discuss the health and care needs of the individual seeking funding. This will enable us to make an initial assessment of the patient's needs, to determine whether there is potential eligibility for NHS Continuing Healthcare and to discuss next steps.

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2. Let us build your case

Whether you are attending an assessment, review, or appeal, ARROW will assist you by collecting, collating, and summarising all relevant medical reports and care records. We will ensure that the patient's health needs are clearly related to the CHC eligibility criteria. Our team will develop robust arguments to present at the meeting and provide written representations for the panel, demonstrating how the severity of the patient's health needs justifies the need for full-time care.

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3. Be fully prepared for your CHC meeting

Arrive at your CHC meeting fully prepared. Eligibility for NHS Continuing Healthcare depends on the individual's health needs and the daily care required to manage them. CHC assessments, reviews, and appeals can be emotional and stressful, so being well-prepared ensures the focus remains on the individual's health and medical needs. The ARROW representative, who has prepared your case, will advocate for you at the meeting if you wish

It is important to note that there is no guarantee of success, but using a specialist service can significantly increase your chances of securing funding.

FREE Phone Consultation

ARROW offers a free, no-obligation telephone consultation to discuss the health and care needs of the individual seeking funding. This allows us to assess the situation and provide clear guidance on the next steps.

You’ll always speak directly to a real person—no robots, automated responses, long wait times, or queues. If you leave a message, we’ll promptly return your call. 
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Start the process today, and let ARROW help you navigate the complexities of NHS Continuing Healthcare!

Contact Us

how arrow can help

We can...

arrange an initial Checklist assessment for you or your loved one

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fully prepare for the Checklist and Decision Support Tool  assessments 

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gain access to your healthcare records (for your relatives, a certified Power of Attorney document, or a Court Deputyship Order is required)

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build strong evidence for your case using relevant medical and care records

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draft evidence-based supporting statements for the assessment/ appeal panels to read

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represent you or your loved one and advocate on your/their behalf at any stage of the eligibility process

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manage appeals for families of people who have been assessed as not eligible for NHS Continuing Healthcare and who believe this decision is wrong

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