Professional Advice Line

For Solicitors, Financial Advisers and Later-Life Professionals

Professional Advice Line

 Direct access to specialist expertise

ARROW offers a professional consultancy service for practitioners who require rapid technical guidance on NHS Continuing Healthcare cases.
 
This service is suitable where you need:

• A second opinion on a CHC decision
• Advice on whether grounds for appeal exist
• Guidance on interpretation of Decision Support Tool (DST) scores
• Strategic input on Local Resolution Meetings or Independent Review Panels
• Clarification of the Primary Health Need test
• Advice on the correct application of the “well-managed need” principle

 
Consultations are conducted by Dr Ros Setterfield, specialist CHC consultant.

Consultancy Fees

30-minute consultation — £75
60-minute consultation — £120

Consultations are conducted by telephone or video call.

Where helpful, brief written follow-up notes may be provided summarising key points discussed during the consultation.

Book a Consultation

How it Works

Step 1 – Select your consultation
Use the payment button below to purchase a 30- or 60-minute consultation.

Step 2 – Provide contact details
Complete the short form so ARROW has your preferred contact number and availability.

Step 3 – Consultation arranged promptly
ARROW will contact you within one working day (often sooner) to arrange a convenient time for the call.

Availability

Consultations are typically arranged within 1–2 working days, depending on availability.

If your query is time-sensitive, this can be indicated on the instruction form.

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