Online Support

Get started immediately with ARROW’s online services. No appointment required.

✔ Free Email Enquiry
✔ Free CHC Eligibility Check
✔ Detailed Online CHC Assessment & Preparation

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 ​CHC Advice Clinic 

One-to-one specialist advice on any aspect of NHS Continuing Healthcare: 

✓ Understand the CHC process
✓ Discuss eligibility, assessments, reviews and appeals
✓ Document and evidence review
✓ Plan your next steps

View & Book An Advice Clinic

Practical CHC Support 

Bespoke practical support with a specific assessment, review or appeal, without committing to full case management:

✓ Checklist preparation & support
✓ DST preparation & support
✓ Reviews and appeals support
✓ Evidence/advocacy preparation

View & Book Practical Support

CHC Appeal Representation

Specialist representation at every stage of the NHS Continuing Healthcare appeals process

✓ Local Resolution appeals
✓ Independent Review Panel (IRP) representation
✓ PHSO complaints
✓ Fixed-fee staged representation

View CHC Appeal Representation

CHC Reviews 

Independent support for three-and twelve-month NHS Continuing Healthcare reviews

✓ Three-month reviews
✓ Annual reviews
✓ Review preparation & representation
✓ Protecting existing CHC funding

View CHC Review Representation

Not sure which service is right for you?

Take ARROW’s FREE CHC Eligibility Check, which takes around 10 minutes. It provides an independent indication of whether NHS Continuing Healthcare may be worth exploring further and helps you decide on the most appropriate next steps.

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Learn more about how ARROW can support you through the NHS Continuing Healthcare process

ARROW can provide support at any stage of the NHS Continuing Healthcare journey, from initial eligibility enquiries through to full representation and appeals.
✔️ Explore whether NHS Continuing Healthcare may be relevant to your circumstances
✔️ Prepare for Checklist and Decision Support Tool (DST) assessments
✔️ Understand eligibility decisions, reviews and appeals

✔️ Obtain independent specialist advice on a specific CHC issue

✔️ Identify important needs, risks and evidence

✔️ Review medical and care records where appropriate


✔️ Receive representation and advocacy throughout the CHC process


✔️ Challenge decisions and pursue appeals where eligibility is disputed

You're in safe hands with ARROW